Frequently Asked Questions

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What is Panelpolls?

Panelpolls.com is a site where young people and families share their opinions AND EARN $CASH$!!!! NOW THAT'S COOL!!! It doesn't get any better than that! Take fun surveys, test new online games, check-out new TV shows, vote for favorites, participate in discussions—have fun and let your voice be heard!

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Who may participate in the Panel?

Panelpolls is open to kids 6-14, teens 15-17, young adults 18-24 and parents of children ages 2-17. Panelpolls is open to individual members who meet certain eligibility criteria and who are age 15-24 AND Panelpolls is also open to families who meet certain eligibility criteria and have a child between the ages of 2-17. For families, an adult parent must register for the panel and also register their children between the ages of 6-17 whom they would like to be able participate in the panel. Registered household members ages 6-17 may then receive invitations (sent to the parent). NOTE: We only accept new panelists on occasion. Membership is restricted to keep the panel size small so that the experience for members is rewarding.

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Why is it that sometimes you do not accept new members?

Membership is restricted to keep the panel size small so that the experience for members is rewarding (they get to participate in more activities and earn more points).

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How do I become a Panel Member?

To become a panel member, click here. Completion of the form will take only a few minutes

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What is the cost of Panel membership?

Membership is free.

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What do I get for being a Panel Member?

As a registered Panel member you will have the opportunity to express your opinions, views, and wishes about a variety of topics! Each time you complete a survey or other eligible panel activity you will be credited with points that accumulate in your account and can be redeemed periodically for cash or gifts when your balance is sufficient. Each invitation for a particular panel activity informs you of the associated points for that activity. Currently, points may be redeemed for a check when your points balance has reached 10,000 points or greater. The current conversion rate is: 1,000 points = $1.00 (USD). Please log into your account and click on the 'Rewards' link for the details on the points/rewards program.

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What are points?

Points are earned for online activities like taking polls/surveys, visiting websites, referring friends, participating in discussions, writing a blog, etc. Points are earned for online activities, in-person activities are paid in cash at the time of the activity. Each invitation for a particular panel activity informs you of the associated points for that activity. Points accumulate in your account and when the balance reaches the minimum balance requirement or greater (currently 10,000) you may redeem them for cash. The current conversion rate is: 1,000 points = $1.00 (USD). Please log into your account and click on the 'Rewards' link for the most current details on the points/rewards program.

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How do I check/redeem my points?

It’s easy! Simply go to the Panel website, log in (enter your account name and password). To check your points once logged in click "Rewards" here you will be able to see the points in your account and the surveys/activities you have earned them for. To redeem your points follow the instructions on "Rewards".

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How will I know when there is a Panel survey or other activity?

Panel members receive notice about Panel assignments from us via email. If you haven't done so already, please add us to your safe list. ISP's change their filters often which may cause your survey/panel activity invitation to end up in your junk email folder or it may be blocked completely. It's a good idea to check your subfolders to make sure you don't miss any of our survey invitations. Click here for instructions on how to add us to your Safe Sender list in your email accounts.

You can also check for surveys and other panel activities by logging into your account--if there are any surveys it will say so on your "Home" page..

IMPORTANT: You may also interface your Panel account with Facebook so that you will be able to check whether there is a survey and how many poins you have in your account while you are on Facebook . To set this up just log into your Panelplls account and click the “Community” tab then click “Add our Facebook Application”, (“Panelpolls Alerts”) and follow the instructions. This will allow you to receive survey invitations and check up on your points status right from Facebook by accessing the application from within your account. Don’t forget to add the “Panelpolls Alerts” application to your favorite’s section and to share the app with your friends!

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How often will I participate in surveys or other Panel activities?

Based on the information provided during the registration survey we will send you an invitation whenever there is a survey, game test, website evaluation, forum, or discussion, or other panel activity available. You will be able to quickly review the nature and requirements of a given panel activity and decide in seconds whether to participate. You can participate in as many or as few of the panel activities as you wish. If you are a parent you will receive notifictaions about Panel activities for your children and may review and decide if you would like your child to participate.

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How is my privacy protected?

The privacy and safekeeping of your personal information is our top priority. Your email address and other contact information will never be shared with third parties, aside from entities that perform services for us, such as fulfilling orders or processing payment, that either are bound to comply with our privacy policy or have privacy policies that protect your information unless you have "opted-in" to such sharing, nor will you be the subject of spam as a result of joining the Panel. Please review our privacy policy by clicking here.

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Why am I not getting survey invitations?

To combat SPAM, many mail servers and Internet Service Providers (ISPs) use high-tech filtering devices to ensure that you receive as little or no SPAM as possible. We know how annoying SPAM can be, and we support efforts made to reduce SPAM. However, some legitimate email that you want to receive, like our survey invitations, may be mistakenly flagged as SPAM and never make it to your mailbox.

To make sure you continue to receive survey invitations, please add us to your list of trusted senders. Click here for instructions.

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What if I am no longer interested in participating?

You may cancel your membership at anytime by logging into your account go to “Cancel Membership” (see Site Map at bottom of every page).

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PARENTS: What do I/my child get for being a Panel Member?

As a registered Panel member you/your child will have the opportunity to express your/his or her opinions, views, and wishes about a variety of topics! Each time you/your child completes a survey or other eligible panel activity you/your child will be credited with points that accumulate in your household account and can be redeemed periodically for cash or gifts when your balance is sufficient. Currently, points may be redeemed for a check when your points balance has reached 10,000 points or greater. The current conversion rate is: 1,000 points = $1.00 (USD). Please log into your account and click on the 'Rewards' link for the details on the points/rewards program.

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PARENTS: What is expected of me/my child?

Most Panel activities will simply involve our asking you/your child (via email) to complete a brief survey for which points will be credited to your household account. NOTE: Survey invitations are sent via email. Invitations for your child will be personalized for her/him but they will be sent to YOUR email address. If you wish your child to participate in a survey simply give her/him the link.

The surveys are designed to be easily understood, interesting and fun to do. Kids really enjoy them! No personally identifiable information will be asked of your child.

While most Panel activities will involve your child we also may be interested in talking to parents from time to time to get their perspective. Of course, you will also be eligible to earn points each time you participate in a specific activity for the panel.

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PARENTS: Why am I getting survey invitations but my child(ren) is not?

This is most likely because you have not specifically registered your child(ren) for the Panel. Although you told us the age/gender of your kids when you registered if you did not also add them under “My Household” to indicate you would like them to receive survey invitations they are not registered for the Panel and will not received survey invitations. To be sure we only send survey invitations to children in your household that you want to participate there is an additional step. Please log into your account, go to “My Household” click “add children” and provide the information for the children you would like to be able to participate in the fun kids surveys (remember all invitations are sent to you—you decide if you want your child to participate) but ONLY REGISTERED KIDS WILL RECEIVE INVITATIONS . NOTE: Survey invitations are sent via email. Invitations for your child will be personalized for her/him but they will be sent to YOUR email address. If you wish your child to participate in a survey simply give her/him the link.

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PARENTS: Can I have more than one child participate?

Yes, as long as each child ages 6-17 resides within your household, is registered with the Panel, has access to the Internet at home, and is actively involved in online activities.

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PARENTS: My teen wants his/her own account/What is promote a Teen?

You may “promote” your teen ages 15 or older so that they have their own account. They will receive survey/other panel activity invitations at their own email address. They will have their own points account and can redeem them on their own when they meet the requirements. They will no longer be attached to your household account.

Note: In order for your teen To access surveys and points via Facebook, they will need to add the “Panelpolls Alerts” Facebook application once you have promoted them. They can download the application in the “Community” area.

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PARENTS: What is promote a spouse/domestic partner?

You may “promote” your spouse or domestic partner so that they may receive surveys directly to their own email address. They will also be able to log into the account with their own ID. You will remain the primary account holder and they will continue to be attached to your household account. You will be the primary parent/account holder.

Note: In order for your spouse to access surveys and points via Facebook, they will need to add the “Panelpolls Alerts” Facebook application once you have promoted them. They can download the application in the “Community” area.

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PARENTS: What if I/my child are unable to, or don't want to, complete a particular Panel survey/ activity?

It is up to you whether you or your child participates in any given survey or panel activity--there is never an obligation to participate in any specific survey or other Panel activity. NOTE: Survey invitations are sent via email. Invitations for your child will be personalized for him/her but they will be sent to YOUR email address. If you wish your child to participate in a survey simply give him/her the link.

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PARENTS: What if I/my child is no longer interested in participating?

You may withdraw any member or your entire household at anytime by logging into your account. To deactivate just one member go to “My Household” click on that household member’s name and edit. To remove your entire household go to “Cancel Membership”.

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How do you add the Panelpolls Facebook Application?

It is very easy to add our Facebook application. Simply log into your Panel account and click the “Community” tab then click “Add our Facebook Application”, (“Panelpolls Alerts”) and follow the instructions. This will allow you to receive survey invitations and check up on your points status right from Facebook by accessing the application from within your account. Don’t forget to add the “Panelpolls Alerts” application to your favorite’s section and to share the app with your friends!